Saturday, November 28, 2015

Barnes & Noble & THE FINANCIAL TIMES

The paper, as always is outstanding, but the B&N subscription process? Barnes & Noble have a bait & switch problem, which is basically a consumer fraud.  Instead of continuing a subscription at a monthly rate, the subscription is discontinued after a correctly paid & billed month, then swapped for a budget busting annual pre-subscription.  They now do the same things with the New York Times, also.  Either B&A have lost their rate, or their publishers prefer another device.  Consumers should have THAT communication of business terms.